Booking

It is possible to book directly through our website. 

The reservation is considered confirmed once the validity of the credit card has been verified (necessary for the reservation), or once the payment of 100% of the agreed amount has been received (if chosen as payment method by bank transfer or Paypal, not valid for last-minute reservations).

The balance, if it has not been paid before the date of arrival by the above mentioned methods, will be paid on site at check-in, in cash or by credit card.

The total amount can be debited from the client at any time after booking.

Cancellations/Anticipated payment.

Free cancellation up to 5 days before your arrival date.  The amount paid as a deposit will be completely refunded.

Full payment is expected for cancellations within the 5 day period before your arrival date.

Full payment is expected for failed presentation on your arrival date, “no-show”.

Full payment is expected for cancellations any time before your arrival date. (For Non-Refundable rates)

The total amount can be debited from the client at any time after booking.

Check-in/check-out

Check-in time from 2:30pm to 7:30pm. On request, after 7:30pm and until 10:30pm, there is an extra charge of 30€.

Check-in time limit 10:30pm.

Check-out time limit at 10:30 am.

Visitor’s accommodation tax

Massa Lubrense Council (and all Italian councils) requests an accommodation tax to be paid in CASH on arrival at the residence or hotel. This amount is 2 euro per person per night.  The tax is payable from 1st April to the 31st October, except for children under 18 and over 75, for a maximum of seven nights.

   

Children and additional beds.

Children are welcome.

Children under 6 years old are free, sleeping in the available beds.  (Cots are available on request, depending on availability).

 Children under the age of 12 years old, pay 15 euro per night, sleeping in an additional bed.

Children over the age of 12 and adults pay 25 euro per night, sleeping in additional beds.

Only 1 (one) additional bed is allowed, not for all the rooms.

Penalty

In case of damage to property or objects in the accommodation, a minimum penalty of 50€ will be required. In case of greater damage, the amount to be compensated in proportion to the damage done will be agreed with the management.

 

Animals

Animals are allowed on request. There is an extra charge of 10€.